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Gaming Attendant - Casual
West HQ

Are you a customer service superstar? Are you available to work overnight shifts? We want to hear from you!


We have positions available for Casual Gaming Attendants to join our Rooty Hill RSL team at West HQ. 



What does a Gaming Attendant do?


Our Gaming Attendants provide excellent customer service to members and visitors in the venue, ensuring that their needs are met in a courteous and timely manner.


Some of the duties of a Gaming Attendant include:

  • Providing prompt, efficient and friendly service for Gaming members and guests including tray beverage service
  • Providing accurate information into computerized cash desk systems
  • Processing poker machine docket payouts
  • Reporting and correcting minor technical faults, seeking assistance from Team Leader or technician when required
  • Ensuring designated work areas are kept neat and tidy at all times
  • Cashiering, clearance, Keno and TAB duties



Who's right for the job?


An energetic person who thrives in a busy environment and can work standing up for long periods of time. Someone who enjoys customer service and understands the importance of going above and beyond. Availability to work a varied roster including overnight shifts which may finish at 4am or 6am is a must. Having an aptitude for basic mathematics is advantageous.



What do you need to be considered?

  • Hold a current RSA and RCG Competency Card (or willing to obtain, if you don't already hold them)
  • Have proven yourself to be a customer service superstar
  • Extremely accurate cash handling skills
  • The ability to learn quickly
  • Be a team player with a helpful attitude
  • Excellent personal presentation
  • Be willing to undergo a Criminal History Check (at the company's expense)
  • Have full availability to work varied shifts which include days, afternoons and weekends including overnight shifts
  • Internal candidates must meet all external and internal selection criteria



What we can offer you!

  • A complimentary meal provided in our fully catered staff room
  • Discounted gym membership and personal training sessions
  • Discounted learn to swim or gymnastics classes
  • Discounted stays at Novotel Sydney West HQ
  • Discounted corporate health fund
  • Other discounts across the business
  • Ongoing support and training
  • Free parking


Please submit your application to be considered. 



Apply Now!

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