SGAC is seeking an enthusiastic and details-oriented individual to provide efficient and accurate administration of all membership processing, direct debit payments and account management. This is a short-term opportunity for internal applicants only. The term will be from 9 June 2025 – 11 July 2025.

The day-to-day:

• Sending out email correspondence to current and new members including absentee communications, debt collect and account enquiries.
• Processing and actioning member forms ensuring accuracy in data input and completion of all required registration processes.
• Processing all member time holds, suspensions and refunds in line with policies and procedures.
• Providing reporting and governance to managers as required.
• Providing support, guidance, and development of staff with complex account matters.
• Processing all Service NSW vouchers (Active Kids and First Lap) and allocate funds onto member accounts via our internal CRM system.

Our Perfect Fit:

• Strong computer skills
• Demonstrated knowledge of XR Operating System
• Excellent knowledge of SGAC memberships (gymnastics and aquatics programs).
• Strong problem-solving skills, data analysis experience and multi-tasking skills.
• Demonstrated experience in effective debt management and customer accounts.
• Must have a strong work ethic and display a strong sense of urgency.
• Display a positive "can do" attitude.
• Ability to communicate effectively both verbally and in writing to varying customers.
• Ability to work independently and within a team in a fast-paced and high-volume environment with emphasis on accuracy and timelines.

APPLY NOW!