The Houseperson is responsible for maintaining high standards of cleanliness and presentation throughout the hotel ensuring that our staff and guests are in a safe, comfortable, inviting environment. This role will create a lasting memory for every guest through commitment to promoting a positive image of the property.

Key duties include:

• Linen Management, including the ordering, rotating, folding, and managing clean linen. Frequent removal of dirty linen from floors and chemical room (via linen chute) following all correct manual handling and safe work practices.  
• Maintaining linen storage area, cage area, bin room, chemical room, and linen storerooms to a high standard.
• Ensuring room attendants trolleys are stocked with linen and assist removing dirty linen bags from trolleys regularly throughout shift.
• estock linen storerooms multiple times per day.
• Performing minor, non-skilled maintenance requests at the direction of management, e.g.; blocked sinks, blocked toilets, tightening hinges/screws on furniture, refitting curtains and adjusting curtain tracks, adjusting fridge temperatures and replacing as needed, reprogramming TV’s as required.
• Accepting deliveries from suppliers and distributing to correct location as required.
• Assist room attendants when directed to do so including stripping linen and rubbish from rooms, making beds.

Our perfect fit:

• Sound understanding of the operations of Hotel Housekeeping department (minimum 4-star property).
• Experience with linen management.
• Highly motivated and task oriented.
• Can do attitude with the ability to contribute to a positive working environment.
• Excellent team work skills.
• Immaculate presentation and excellent customer service skills.
• Ability to perform the inherent requirements of the role which required frequent bending, lifting, stretching, pushing, pulling. kneeling and lifting of heavy/bulky items etc.

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