Job openings

At Novotel West HQ, we believe in creating memorable experiences through comfort, cleanliness, and genuine hospitality. As a Room Attendant, you will play a key role in delivering the polished, welcoming environment our guests expect and love.

We are currently recruiting for a guest oriented and dedicated Room Attendant to join our friendly team on a casual basis. As part of your day you will be responsible for the cleaning and resetting of our guest rooms, maintaining our cleaning trolleys and ensuring they always remain stocked and participating and supporting special cleaning projects as they arise. Your work will directly impact the guest experience - helping them feel relaxed, valued, and at home.

The day-to-day:

• Clean and service guest rooms, bathrooms, and public areas to Novotel brand standards

• Restock amenities and ensure room presentation is guest-ready

• Report maintenance issues and lost property promptly

• Work efficiently to meet daily room quotas and timelines

• Maintain cleanliness and hygiene in back-of-house housekeeping areas

• Provide friendly and respectful interactions with guests and team members

• Ensure health & safety protocols are followed at all times

Our perfect fit:

• Previous housekeeping or cleaning experience preferred (hotels, hospitals, commercial cleaning, etc.)
• Strong attention to detail and a commitment to high standards
• Reliable, punctual, and physically fit for a hands-on role
• Able to work independently and within a supportive team
• Excellent time management and organisational skills
• Friendly and respectful with a guest-first attitude
• Ability to demonstrate and understand safe work practices
• Experience working with chemicals
• Safe manual handling techniques
• Flexible with availability, including weekends and public holidays

The Perks!

• Complimentary lunch
• Uniform and all cleaning equipment supplied
• Free Gym Membership
• Staff discounts, benefits and rewards and recognition program
• Flexible rosters
• Free undercover parking

At West HQ, we offer more than just premier accommodation with luxurious touches. Situated in the middle of Western Sydney, minutes from the M7 Motorway and only 45 minutes from Sydney’s CBD, our location is unparalleled.

With 164 rooms, eight multi-purpose event venues and an on-site bar and restaurant, Novotel Sydney, West HQ is one of the best all-encompassing hotels in the country. 

• Full Time Salary
• Complimentary Meal
• Free Parking
• Staff discounts and rewards

About the role:

The Assistant Manager reports directly into the Hotel Manager and is responsible across all departments for the day to day operations of the hotel, liaising closely with other department heads within the Hotel and West HQ on an as needs basis.  The role is primarily responsible for ensuring a high level of customer service, safety and security of guests and staff at all times.

Who are we looking for?

The ideal person will have previous experience in a leadership role and a strong understanding of hotel operations.  A person who has experience working with PMS, Opera or Fidelio would be highly regarded, however training is available for the right person.

• Experience in the same or a similar role within the Hotel Industry
• A passion to deliver great customer service
• Excellent personal presentation and conduct
• Superior communication skills
• Intermediate computer and Microsoft suite experience
• Availability days, nights and weekends (flexible rosters)
• Responsible service of Alcohol competency card (or willingness to obtain)
• Full Australian work rights
  

If you are an experienced Hotel professional looking to join a friendly team APPLY NOW!

For more information visit http://www.novotelwesthq.com.au/

One55 Fitness offers the largest fitness facilities in Western Sydney located at West HQ. With qualified instructors, premium equipment, a dedicated 25-metre pool, steam room, sauna, private fitness studios and cafè, One55 is a state-of-the-art Western Sydney Gym.

As a part of the ONE55 team, you can expect to be working amongst a team of fun, friendly and outgoing individuals who are passionate about fitness and overall wellbeing. Our close-knit team enjoy interacting with our customers and feel uplifted in being a part of our members’ healthier lifestyle journey.

The day-to-day:

Our personal trainers deliver premium, well planned, training sessions to assist members achieve their fitness goals and to make positive changes in their lives.  This role offers flexibility with hours meaning they can work as many (or as few) hours as they want, and use their knowledge, experience, and love of fitness to help enrich someone else’s life.  In addition to providing training sessions, our PT’s also have the added advantage of working gym floor shifts to familiarise themselves with our facilities, meet existing members and build up their client lists!

Our perfect fit:

Someone who feels a sense of pride and accomplishment when a member reaches their goal! Someone who is positive, outgoing and has the ability to establish strong relationships with our team and members. Commitment and reliability are both essential qualities for our trainers to ensure our members achieve the best results and to ensure our gym floor is supported through key operational times.

The Perks!

Whether you are cooking in our bustling kitchens, supervising from the poolside or standing centre stage, your job should be something you're excited about, engaged in and inspired by. Our Personal Training crew are provided with:

• Stable income and job security - No rent!
• Uncapped earning potential
• Complimentary daily meals
• Discounted items from the ONE55 Café (think pre-work out shots, protein shakes and more!)
• Free membership with ONE55, so you have NO excuses to miss your workout
• TREAT yourself with our rewards and recognition program
• Sweet birthday treats and amazing staff offers!
• Free secure undercover parking
• 24/7 support with our Employee Assistance Program
• Corporate rates with Medibank Private

At ONE55 Health & Fitness, we’re passionate about creating exceptional experiences for our members. We’re looking for an energetic, customer-focused Membership Sales Consultant who thrives on building relationships, achieving sales results and delivering outstanding service.

If you’re motivated by helping people reach their health and fitness goals while working in a dynamic and supportive environment, we’d love to hear from you.

About the Role

As a Membership Sales Consultant, you’ll be the first point of contact for many prospective members, creating positive first impressions and guiding them through their fitness journey from day one.

You’ll be responsible for driving membership growth through lead generation, club tours and membership sales while also supporting our front-of-house reception and café operations to ensure every member receives an exceptional experience.

This is a full-time position working across a flexible seven-day roster, including evenings, weekends and public holidays as required.

Key Responsibilities

In this role, you will:

• Generate and convert membership enquiries into new memberships.
• Conduct engaging and informative club tours.
• Build strong relationships with prospective and existing members.
• Follow up leads, referrals and enquiries promptly.
• Promote ONE55 memberships, services and programs.
• Achieve individual sales targets and key performance indicators.
• Deliver exceptional customer service at reception.
• Assist with membership enquiries, bookings, administration and account management
• Support café operations, including preparing and serving café products.
• Maintain high presentation standards across member-facing areas.
• Contribute to local marketing initiatives, community engagement and promotional events.
• Ensure all workplace health and safety, food safety and operational procedures are followed.

About You

You are a confident communicator who enjoys connecting with people and has a genuine passion for customer service. You love working in a fast-paced environment and are motivated by achieving sales goals while creating memorable member experiences.

You’ll also bring:

• A positive, energetic and professional attitude.
• Strong sales and relationship-building skills.
• Excellent communication and interpersonal skills.
• Outstanding customer service experience.
• Strong organisational and administration skills with attention to detail.
• Confidence using computer systems and learning new technology.
• The ability to work a full-time, flexible seven-day roster, including evenings, weekends and public holidays as required.
• A collaborative approach and willingness to support the wider team.
• Experience in membership sales or consultative selling
• Experience within the fitness, health club, recreation, hospitality or retail industries.
• Experience using PerfectMind/XR or similar CRM or membership management systems.
• Current First Aid and CPR certification.
• Food Safety Certification.

Why Join ONE55?

At ONE55, you’ll become part of a passionate team dedicated to delivering outstanding experiences for our members. We offer:

• Complimentary ONE55 Health & Fitness Club membership.
• Free on-site parking.
• Discounts across West HQ food and beverage outlets.
• Career development and training opportunities.
• A supportive, collaborative and energetic team environment.
• The opportunity to make a genuine impact on people’s health and wellbeing.

If you’re passionate about health and fitness, love connecting with people and are ready to build a rewarding career in membership sales, we’d love to hear from you.

Apply now and become part of the ONE55 team!

At ONE55 Health & Fitness, we’re passionate about creating exceptional experiences for our members. We’re looking for an energetic, customer-focused Membership Sales Consultant who thrives on building relationships, achieving sales results and delivering outstanding service.

If you’re motivated by helping people reach their health and fitness goals while working in a dynamic and supportive environment, we’d love to hear from you.

About the Role

As a Membership Sales Consultant, you’ll be the first point of contact for many prospective members, creating positive first impressions and guiding them through their fitness journey from day one.

You’ll be responsible for driving membership growth through lead generation, club tours and membership sales while also supporting our front-of-house reception and café operations to ensure every member receives an exceptional experience.

This is a part-time position working across a flexible seven-day roster, including evenings, weekends and public holidays as required.

Key Responsibilities

In this role, you will:

• Generate and convert membership enquiries into new memberships.
• Conduct engaging and informative club tours.
• Build strong relationships with prospective and existing members.
• Follow up leads, referrals and enquiries promptly.
• Promote ONE55 memberships, services and programs.
• Achieve individual sales targets and key performance indicators.
• Deliver exceptional customer service at reception.
• Assist with membership enquiries, bookings, administration and account management
• Support café operations, including preparing and serving café products.
• Maintain high presentation standards across member-facing areas.
• Contribute to local marketing initiatives, community engagement and promotional events.
• Ensure all workplace health and safety, food safety and operational procedures are followed.

About You

You are a confident communicator who enjoys connecting with people and has a genuine passion for customer service. You love working in a fast-paced environment and are motivated by achieving sales goals while creating memorable member experiences.

You’ll also bring:

• A positive, energetic and professional attitude.
• Strong sales and relationship-building skills.
• Excellent communication and interpersonal skills.
• Outstanding customer service experience.
• Strong organisational and administration skills with attention to detail.
• Confidence using computer systems and learning new technology.
• The ability to work a part-time, flexible seven-day roster, including evenings, weekends and public holidays as required.
• A collaborative approach and willingness to support the wider team.
• Experience in membership sales or consultative selling
• Experience within the fitness, health club, recreation, hospitality or retail industries.
• Experience using PerfectMind/XR or similar CRM or membership management systems.
• Current First Aid and CPR certification.
• Food Safety Certification.

Why Join ONE55?

At ONE55, you’ll become part of a passionate team dedicated to delivering outstanding experiences for our members. We offer:

• Complimentary ONE55 Health & Fitness Club membership.
• Free on-site parking.
• Discounts across West HQ food and beverage outlets.
• Career development and training opportunities.
• A supportive, collaborative and energetic team environment.
• The opportunity to make a genuine impact on people’s health and wellbeing.

If you’re passionate about health and fitness, love connecting with people and are ready to build a rewarding career in membership sales, we’d love to hear from you.

Apply now and become part of the ONE55 team!

West HQ Ltd is recruiting for an experienced gaming manager who thrives in a busy club environment, knows how to lead people, understands the commercial side of gaming, and has the confidence and judgement to make the right call when it matters.

In this role you will have the opportunity to influence everything that matters.  From the energy and presentation of the gaming floor, to the performance and development of the team.  From member experience and operational standards, to compliance, safety and responsible gaming.  You will be the leader setting the standard.

Reporting to the General Manager Gaming, Compliance & Operations, you will have broad operational responsibility for the gaming environment and the people who make it happen. 

You will:

• Oversee day-to-day gaming operations.
• Drive revenue growth and customer engagement strategies.
• Lead, coach and develop a high-performing team.
• Champion operational excellence and continuous improvement.
  Ensure compliance within a dynamic, regulated environment.
• Drive gaming performance and identify opportunities for continuous improvement.
• Build strong relationships with members and customers.
• Ensure the highest standards of gaming compliance and operational integrity.
• Manage incidents, complaints and challenging customer situations. 
• Use data and operational insight to improve both commercial and customer outcomes.
• Maintain a safe, welcoming and professionally presented gaming environment.

Who are we looking for?

A proactive and professional leader with superior gaming knowledge including systems and procedures with the ability to create the right ambiance, atmosphere and service levels. 

What do you need to be considered?

• Significant gaming management experience within a large club, or licensed venue. 
• Proven experience successfully leading and developing a large operational team.
• Strong knowledge of gaming operations and NSW regulatory requirements. 
• Diploma or Advanced Diploma of Hospitality, Frontline
  Management or Business Management (or equivalent).
• Experience in supervising and performing gaming and cash
  handling duties.
• Conflict management, player resolution, critical reasoning skills
• Leadership in delivering a consistent, high-level of customer
  service.
• An understanding of current gaming compliance requirements.
• A willingness to work varied hours outside of 9am-5pm Mon to Fri to support the team in peak times.
• RSA, RCG, and ARCG Certification.

The Perks!

Not only will you be working at Sydney's leading landmark destination for entertainment, fitness, lifestyle & accommodation in the Western Sydney region, we would also like to provide you with:

• Attractive annual salary (negotiable based on experience)
• Free Gym Membership to the largest fitness facilities in Western Sydney, ONE55!
• Complimentary lunch or dinner
• Ongoing discounts on accommodation, restaurants and sport & recreation programs
• Access to our corporate health fund
• A 'sweet' Rewards & Recognition Program for all team members and GREAT staff offers!
• Unlimited career development and professional growth opportunities
• Free secure parking

Apply Now!

The Sydney Gymnastic & Aquatic Centre is currently recruiting passionate coaches and leaders who enjoy teaching the fundamentals of gymnastics, all whilst creating strong, confident kids! 

About the role:

A Gymnastic Coach is expected to deliver high quality coaching for our gymnastic for all programs and be involved in the development and revision of class lesson plans.

Who's right for the job?

The ideal person will enjoy working in a team environment and have a genuine interest in educating kids about the benefits of this fun and energetic sport. You, alongside your Team Leader will plan and deliver challenging and developmentally gymnastics programs for children.

What you will need to be considered?

• Coaching Qualifications (or working towards)
• Current and Valid technical membership (or a willingness to obtain)
• First Aid Certificate (or a willingness to obtain)
• Working with children Check clearance (18+ years)
• Strong communication and interpersonal skills

What we can offer you!

We saved the best until last! Not only will you be working at Sydney's leading landmark destination for entertainment, fitness, lifestyle & accommodation in the Western Sydney region, we would also like to provide you with:

• Flexible rosters to ensure you get time to relax and unwind;
• Free Gym Membership to the largest fitness facilities in Western Sydney, ONE55!
• Complimentary Lunch or Dinner during your shift cooked by a dedicated team of chefs and cooks and served up in our very own staff lounge;
• Ongoing discounts on accommodation, restaurants and sport & recreation programs;
• Annual Celebration Dinner to recognise achievements and anniversaries;
• A 'sweet' Rewards & Recognition Program for all team members and GREAT staff offers!
• Unlimited career development and professional growth opportunities including training across other departments and roles at West HQ;
• Free secure parking
• Adidas Uniforms

For more information visit http://www.sgac.com.au 

The Sydney Gymnastic & Aquatic Centre at West HQ is currently recruiting for passionate and engaging Learn to Swim Instructors.

About the role:

A Learn to Swim Instructor plays an important role in educating the community on the importance of gaining swimming and water safety skills and understanding the principles and practices of water safety.

This role will deliver high quality programs for all students, providing great customer service and enthusiasm about teaching swimming and water safety.

Who are we looking for?

Enthusiastic, energetic, reliable, and committed instructors who are conscientious about developing swimming and water safety skills through passion and providing a positive swimming culture in a safe learning environment.

Swimming Teachers with AUSTSWIM Extension courses would be highly considered for this position.

What do you need to be considered?

• AUSTSWIM Teacher of Swimming & Water Safety
• NSW Working with Children Check (Applicable for 18yrs+)
• Current CPR Certificate
• AUSTSWIM Teacher of Infant & Preschool Aquatics (Desirable)
• AUSTSWIM Teacher of Towards Competitive Strokes (Desirable)
• AUSTSWIM Teacher of Access & Inclusion (Desirable)
• AUSTSIWM Teacher of Adults (Desirable)
• Pool Lifeguard Certificate (Desirable)

What we can offer you!

We saved the best until last! Not only will you be working at Sydney's leading landmark destination for entertainment, fitness, lifestyle & accommodation in the Western Sydney region, we would also like to provide you with:

• Flexible rosters to ensure you get time to relax and unwind;
• Free Gym Membership to the largest fitness facilities in Western Sydney, ONE55!
• Complimentary Lunch or Dinner during your shift cooked by a dedicated team of chefs and cooks and served up in our very own staff lounge;
• Ongoing discounts on accommodation, restaurants and sport & recreation programs;
• Annual Celebration Dinner to recognise achievements and anniversaries;
• A 'sweet' Rewards & Recognition Program for all team members and GREAT staff offers!
• Unlimited career development and professional growth opportunities including training across other departments and roles at West HQ;
• Free secure parking
• Uniforms

To learn more about SGAC visit www.sgac.com.au

We have a position available for a Casual Pool Lifeguard to join our Aquatics Team at the Sydney Gymnastics & Aquatic Centre (SGAC) at West HQ.

• Weekend penalty rates
• Complimentary daily meal
• Free gym membership & undercover parking

About the role:

A Pool Lifeguard is expected to provide high level pool supervision and Lifeguarding duties, administer first aid, maintain the cleanliness and safety of the facilities and assist with the set up of scheduled activities. This role also provides exceptional customer service at all times.

Who are we looking for?

Qualified Lifeguards with strong attention to detail and the ability to remain engaged in a repetitive work environment. 

What do you need to be considered?

• Pool Lifeguard Licence (essential)
• Pool Technical Operations Certificate (desirable)
• General Knowledge of the leisure/recreation industry
• NSW Working with Children Check
• Current Provide First Aid Certificate and CPR (essential)

To learn more about SGAC visit www.sgac.com.au

We are looking for a highly organised, creative and data-driven Content and Campaigns Administrator to support the delivery of exciting live entertainment experiences.

• Attractive salary - negotiable based on experience
• Great staff benefits and discounts
• Free parking, daily meal provided
• Free gym membership & pool access

Reporting to the Digital Campaigns & Performance Executive, this role is ideal for someone who enjoys balancing administration with creative marketing execution. You will play a key role in coordinating campaigns, developing content, managing communications and supporting the successful promotion of a diverse program of performances, events and venue activities.

Working closely with internal stakeholders, media agencies, ticketing and creative partners, you will help coordinate marketing campaigns from planning through to execution.  Using audience insights and CRM data, you will support targeted communications that drive ticket sales, audience engagement and membership growth.

This is a varied role combining project coordination, content management, campaign administration and digital marketing.

Key Responsibilities:

• Support the planning and delivery of integrated marketing campaigns for theatre productions, events, and venue initiatives.
• Prepare draft campaign schedules, timelines and marketing calendars.
• Assist with campaign reporting and post campaign evaluations.
• Maintain budgets and expenditure tracking.
• Coordinate member and customer communications through CRM and email marketing platforms.
• Develop targeted audience communications using customer segmentation and database insights.
• Work closely with the ticketing manager to maintain customer database integrity and audience lists.
• Develop and maintain a digital asset library for every production and event.
• Write creative briefs for minor branded marketing materials.
• Proofread marketing collateral to ensure brand consistency and accuracy.
• Manage social media channels and social media content calendar.
• Coordinate marketing materials for venue hirers and external promoters.

About You

You will be an organised marketing professional who enjoys coordinating multiple projects while maintain exceptional attention to detail.

You will bring strong administration skills alongside creativity, initiative, and a passion for live entertainment.

Skills & Experience

• Tertiary qualification in Business, Marketing or relevant discipline and minimum five years event and marketing experience – theatre experience ideal.
• Excellent time management skills and ability to prioritise tasks.
• Ability to effectively communicate with a wide range of stakeholders, suppliers and commercial partners.
• Excellent writing, database, spreadsheet management skills.
• Ability to work both autonomously and collaboratively as part of a team.
• Ability to solve problems proactively with a high level of attention to detail and within given timeframes.
• Experience in the events and/or venue industry with demonstrated knowledge of the Australian entertainment industry landscape.
• Experience in social media content creation, scheduling and trends.
• Experience in entertainment and event marketing campaigns, media planning and media-buying.
• Data-driven mindset with analytical capability.

This is an exciting opportunity to contribute to the promotion of world-class performance and memorable audience experiences.  You will work with a passionate and collaborative team, gaining exposure to a wide variety of marketing activities across live theatre, events and community engagement.

Apply Today!

Bring bold flavours to life at West HQ.

Are you an experienced Chef or Cook with a passion for Thai and Asian cuisine? Join our talented culinary team and work across two of Western Sydney’s exciting dining destinations, New Town Thai and CHU Restaurant by China Doll.

• Attractive hourly rates
• Uniforms and meals provided
• Free gym membership & great staff discounts
• Opportunities to work across multiple cuisines and venues
• Professional, supportive and fast-paced kitchen environment
• Opportunity to showcase and develop your culinary skills

About the role

We’re looking for Chefs and Cooks at various levels of experience, from passionate Cooks looking to grow their skills through to experienced Chefs with a strong background in Asian cuisine.

You’ll be part of our culinary team, working across New Town Thai and CHU Restaurant by China Doll, helping deliver high-quality dining experiences to our guests.

New Town Thai celebrates the bold flavours, aromas and colours of Thai cuisine in a stylish yet relaxed setting, with a focus on authentic flavours and quality ingredients.

CHU Restaurant by China Doll delivers a refined Pan-Asian dining experience, bringing together Chinese, Japanese, Hong Kong and Southeast Asian flavours with modern culinary techniques.

As part of our kitchen team, you’ll prepare and deliver dishes to a consistently high standard while working in a busy, professional kitchen environment.

Our Perfect Fit

You’re passionate about great food, confident in a busy kitchen and have experience working with Thai and/or Asian cuisine. You take pride in your craft, work well as part of a team and thrive during a busy service.

• Proven experience in Thai and/or Asian cuisine
• Wok experience and knowledge of traditional Asian cooking techniques
• Ability to work efficiently under pressure in a high-volume kitchen
• Strong attention to detail and commitment to consistency
• Passion for quality food and presentation
• Great teamwork and communication skills
• Availability across 7 days, including nights, weekends and public holidays
• Full Australian working rights
• Knowledge of  food safety standards

Ready to bring your skills, flavour and energy to West HQ?

Apply now and be part of a team that serves unforgettable dining experiences.

To learn more, visit www.westhq.com.au.

We are seeking a talented and motivated Chef de Partie to join our dynamic kitchen brigade at one of Western Sydney’s leading hospitality and entertainment venues. From premium corporate functions and signature events to large-scale weddings, and conferences no two days are the same.

This is an exciting opportunity to work alongside experienced hospitality professionals in a venue known for delivering exceptional food experiences at scale.

The Opportunity

In this role you will play a key role in delivering high-quality food service across a diverse range of events and functions. Reporting to the Executive Chef and Sous Chefs, you will be responsible for running your section efficiently while maintaining exceptional presentation, consistency and service standards.

What You'll Be Doing:

• Prepare and present high-quality dishes for events and functions
• Manage your designated section during service
• Assist with menu execution and large-scale event preparation
• Maintain food quality, consistency and presentation standards
• Ensure compliance with food safety and WHS requirements
• Support and mentor junior kitchen team members
• Contribute to a positive and professional kitchen culture

What You'll Bring:

• Proven experience as a Chef de Partie, preferably in an events, banqueting, or high-volume catering environment.
• Strong knowledge of food preparation, presentation, and cooking techniques
• Ability to perform under pressure and manage multiple tasks simultaneously
• Ability to lead the team to ensure quality, standards and cleanliness are met and exceeded
• Excellent attitude
• Ability to cope well under pressure to ensure guests food expectations are exceeded
• Knowledge of HACCP and food safety standards
• Willing to work a range of shifts including lunch and dinner as required
• Available to work across any of the 7 days a week including nights, weekends and public holidays
• Full Australian working rights

Why You'll Love West HQ

• Full access to gym and pool facilities to recharge and reset
• Attractive salary and generous discounts across dining, accommodation, fitness and more.
• Let us celebrate your special day with a complimentary Gelatissimo Gelato on your Birthday.
• Recognition Program for all team members and GREAT staff offers.
• Complimentary Lunch or Dinner served up in our very own staff room
• Uniforms and secure parking

Apply Now!

To learn more about West HQ visit 

www.westhq.com.au

Love cooking with premium steaks, fresh seafood and quality ingredients?

Steak & Oyster Co. is looking for passionate Cooks and Chefs to join our growing kitchen team. Whether you’re building your culinary career or bringing years of experience, you’ll work alongside a supportive team committed to delivering quality food and memorable dining experiences.

If you thrive in a fast-paced kitchen and take pride in creating exceptional dishes, we’d love to hear from you.

About the role

As a Cook or Chef, you will play an integral role in delivering consistently high-quality food while maintaining the highest standards of food safety, presentation and kitchen operations.

You will:

• Prepare and cook menu items to a consistently high standard.
• Work with premium steaks, fresh seafood and seasonal produce.
• Maintain food safety and hygiene standards in accordance with legislative requirements.
• Work collaboratively with the kitchen team to ensure efficient service.
• Assist with stock control, stock rotation and minimising waste.
• Contribute to a positive and professional kitchen culture.

About You

We’re looking for someone with previous experience as a Cook or Chef who has a genuine passion for creating quality food. You’ll be a reliable team player with a strong work ethic who thrives in a fast-paced kitchen environment.

To be successful in this role, you’ll have:

• Previous experience working as a Cook or Chef in a commercial kitchen.
• The ability to work efficiently under pressure while maintaining high standards.
• A strong focus on food safety, cleanliness and presentation.
• The ability to work effectively within a team.
• A positive, can-do attitude and willingness to learn.
• Flexibility to work lunch and dinner shifts as required.
• Availability to work a variety of shifts across seven days, including nights, weekends and public holidays.
• Full Australian working rights.

Why Join West HQ?

Working at Steak & Oyster Co. means joining one of Western Sydney’s leading hospitality destinations, where you’ll have the opportunity to develop your skills, work with premium produce and be part of a supportive team.

We offer:

• Competitive casual hourly rates.
• Flexible shifts across a 7-day roster.
• Uniforms and meals provided.
• Complimentary gym membership.
• Staff discounts across West HQ venues.
• Free onsite parking.
• Ongoing training and development opportunities.
• Career progression opportunities across West HQ.
• A collaborative and inclusive team environment.

If you’re passionate about quality food and looking for your next opportunity, we’d love to hear from you.

Apply now and become part of the Steak & Oyster Co. team.

To learn more about West HQ visit 

www.westhq.com.au

Start or grow your culinary career with West HQ!

Are you passionate about food and looking to build your career in hospitality?

West HQ is looking for Chefs and Cooks across various levels of experience to join our team. Whether you’re currently studying Commercial Cookery, a recent graduate, a Cook looking to develop your skills, or an experienced Chef, we’d love to hear from you.

We’re looking for people with a passion for cooking who are keen to learn, develop and be part of a great kitchen team.

About the role

Depending on your level of experience you will assist in the preparation and service of food for the venue. As we have multiple food service areas across the venue, you will enjoy the flexibility of having the opportunity to cook a variety of meals across different cuisines.

• Preparing and cooking food to a high standard
• Assisting with food preparation and kitchen operations
• Following recipes, portion controls and presentation standards
• Maintaining high standards of food safety, hygiene and cleanliness
• Working collaboratively with Chefs and the wider kitchen team
• Learning and developing your culinary skills
• Supporting the team during busy service periods

Our Perfect Fit

Someone with experience as a Cook or Chef and a passion for making good food. You will need to be a helpful member of the team with a strong work ethic. Someone who doesn’t mind working a variety of shifts including nights, weekends and public holidays is a must.

• Experienced Cooks or Chefs looking for thier next opportunity
• Be able to work under pressure, for long hours in a heated environment
• Assist the kitchen team to maintain quality, standards and cleanliness required
• Ability to work hours required and section assigned by the Head Chef
• Ability to learn
• Willing to work a range of shifts including breakfast, lunch, dinner as required
• Excellent Attitude
• Ability to work effectively in a team
• Ability to cope well under pressure to ensure guests expectations are exceeded
• Knowledge in food safety standards
• Available to work across any of the 7 days a week including nights, weekends and public holidays
• Full Australian working rights

Why Join West HQ?

• Free gym membership
• Staff discounts
• Career development opportunities
• Hands-on experience in a professional hospitality environment
• The opportunity to work alongside experienced culinary professionals
• A supportive and team-focused workplace

Start Your Culinary Career With Us

Whether you’re looking for your first kitchen job, industry experience while studying, or your next step as an experienced Chef, West HQ offers opportunities to grow.

Apply Now!

To learn more about West HQ visit 

www.westhq.com.au

Are you an experienced and reliable cleaner? Do you have availability to work a variety of shifts, including over night? We want to hear from you!

About the role

The primary purpose of this position is to ensure all facilities are clean, safe and working at all times. Cleaning duties are performed both indoors and outdoors across the West HQ precinct. 

Who are we looking for?

Someone who is able to cope with the duties of the role which will require you to repeatedly lift, bend, crouch, kneel, push, pull, sit and/or stand for extended periods of time. 

This role best suits someone who enjoys working as part of a team but can be trusted to work well unsupervised. A well presented person, who enjoys being busy. This role requires working with chemicals and has exposure to smoking areas. 

What do you need to be considered?

• Knowledge of and experience in using cleaning equipment and chemical use
• Previous experience in a similar role
• Must have current RSA Competency Card (or be willing to obtain one)
• A helpful and friendly attitude
• Flexibility towards work and role
• Attention to detail
• Willingness to work outdoors (heat, sun, rain, wind)
• Willingness to work in a smoking environment
• Willingness to work afternoons, nights, over nights, weekends and public holidays
• Full Australian working rights

The Perks!

We saved the best until last! Not only will you be working at Sydney's leading landmark destination for entertainment, fitness, lifestyle & accommodation in the Western Sydney region, we would also like to provide you with:

• Free Gym Membership to the largest fitness facilities in Western Sydney, ONE55!
• Complimentary dinner during your shift cooked by a dedicated team of chefs and cooks and served up in our very own staff lounge.
• Ongoing discounts on accommodation, restaurants and sport & recreation programs.
• Let us celebrate your special day with a complimentary Gelatissimo Gelato on your Birthday.
• A 'sweet' Rewards & Recognition Program for all team members and GREAT staff offers!
• Uniforms and and secure parking.

Apply Now!

West HQ is seeking an experienced Cocktail Bartender / Mixologist to join the team at Eat St Bar, a stylish and high-energy cocktail destination known for creative drinks, premium spirits, and exceptional guest experiences.

This role is suited to hospitality professionals with previous cocktail bartending experience who have a passion for mixology, quality beverage service, and creating exceptional guest experiences in a fast-paced venue.

Eat St Bar is West HQ’s signature cocktail bar, specialising in handcrafted cocktails, premium spirits, beer, and wine, all served in a lively and welcoming atmosphere. From pre-dinner drinks to late-night cocktails, Eat St Bar is a vibrant destination where quality beverages, great music, and exceptional hospitality come together.

About the role:

As a Bartender, you will play a key role in creating memorable guest experiences through high-quality beverage service and engaging customer interaction.

Your responsibilities will include:

• Preparing and serving cocktails, beer, wine, and spirits
• Delivering friendly and engaging bar service to guests
• Recommending cocktails and providing product knowledge
• Operating POS systems and processing payments accurately
• Maintaining cleanliness and presentation of the bar area
• Ensuring responsible service of alcohol (RSA compliance at all times)
• Assisting with stock handling and bar preparation

Our Perfect Fit:

We are looking for someone who is:

• Passionate about cocktails, hospitality, and customer service
• Previous experience working as a cocktail bartender, mixologist, or experienced bartender in a high-volume bar environment
• Confident, outgoing, and energetic
• Able to work in a fast-paced, high-volume bar environment
• A strong team player with excellent communication skills
• Available to work nights, weekends, and public holidays
• Holds a valid RSA certificate (or willing to obtain one)

Why Join West HQ?

At West HQ, we believe people are at the heart of everything we do. We’re proud to offer a workplace that’s inclusive, forward-thinking, and filled with passionate professionals who love what they do. Here, your growth, wellbeing, and contributions are not just valued - they're celebrated.

When you join us, you'll enjoy a range of exclusive staff benefits designed to support your lifestyle, reward your hard work, and keep you feeling your best:

The Perks!

• Complimentary lunch or dinner
• Free Gym Membership to the largest fitness facilities in Western Sydney, ONE55!
• Discounts on accommodation, dining and sport & recreation programs
• TREAT yourself with our rewards and recognition program
• Sweet birthday treats and amazing staff offers!
• Free secure undercover parking
• 24/7 support with Access EAP
• Corporate rates with Medibank Private

Application Information

We’re not asking for a formal resume - just tell us who you are! Simply fill in your personal details and upload a short video introduction. Think of it as your chance to stand out, show us your personality, and let your energy shine through.

No pressure, just be real, be you, and show us why you’d be a great fit for the team!

Apply Today!

Do you have a warm and welcoming smile? Do you feel energised by engaging with people? Are you friendly and helpful? We want to hear from you!

• Casual rate $34.96 p/hr (Monday - Friday)
• Evening & weekend penalty rates
• Complimentary daily meal
• Complimentary gym membership & staff benefits
• Free parking & uniform provided

About the role

West HQ is seeking customer service professionals to join our Customer Service team. Based in the Rooty Hill RSL Club, we have a team of Receptionists and Concierge staff who are responsible for meeting, greeting and signing in our Members and Guests as well as providing key information and direction. 

This position also involves ensuring the appropriate legislative processes are performed accurately when allowing people entry into the venue including RSA.

West HQ is looking for the right person, someone who: 

• Has a high level of customer service, excellent presentation and exceptional communication skills.
• Will provide information on events, activities and services occurring and have an ability to quickly learn about the products and services available across the business and use a computer well.
• Is a positive team player who strives to exceed customers expectations.

What will you need to be considered?

• Exceptional customer service ability, both face to face and over the phone
• Experience in a face to face customer service role
• General knowledge of hospitality industry is advantageous
• Ability to be effective in peak periods and quieter periods
• Ability to quickly learn about the organisation and its products and services
• Must have RSA and RCG (or be willing to obtain one)
• Availability to work nights and weekends in addition to day shifts

Application Information

We’re not asking for a formal resume - just tell us who you are! Simply fill in your personal details and upload a short video introduction. Think of it as your chance to stand out, show us your personality, and let your energy shine through.

No pressure, just be real, be you, and show us why you’d be a great fit for the team!

Apply Now!

West HQ is looking for passionate Food & Beverage Attendants to join the teams at CHU Restaurant by China Doll, 33 Grill & Bar, and Newtown Thai.

Be part of some of our most exciting dining venues, where great food, genuine hospitality and memorable guest experiences come together.

We’re looking for confident and friendly hospitality professionals who enjoy working in premium dining environments and take pride in delivering outstanding service to every guest.

Whether you’re experienced in fine dining or looking to take the next step in your hospitality career, we’d love to hear from you.

About Our Venues

CHU Restaurant by China Doll
A contemporary Asian dining experience offering refined service, beautiful presentation and a focus on creating memorable moments for our guests.

33 Grill & Bar
A modern dining destination showcasing premium steaks, fresh seafood and quality ingredients, with a focus on attentive service and creating a welcoming atmosphere.

Newtown Thai
A vibrant Thai dining experience delivering bold flavours, energetic service and a fun, fast-paced environment.

About the Role

As a Food & Beverage Attendant, you will play an important role in creating exceptional guest experiences across our venues. You will be responsible for delivering professional table service, building rapport with guests and working closely with your team to ensure every service runs smoothly.

What we’re looking for:

• Previous experience in food and beverage service (premium dining experience highly regarded)
• A passion for hospitality and delivering great customer experiences
• Strong communication skills and a positive attitude
• Ability to work confidently in a fast-paced environment
• Excellent attention to detail and presentation
• Availability to work evenings, weekends and peak service periods
• RSA Competency Card (NSW)
• Strong English communication skills

What we can offer you:

• Complimentary meal provided in our fully catered staff room
• Complimentary gym membership
• Discounted Learn to Swim and gymnastics classes
• Discounted stays at Novotel Sydney West HQ
• Corporate health fund discounts
• Discounts across the business
• Ongoing training and development opportunities
• Free parking
• Free uniform

If you’re passionate about hospitality, enjoy working with a great team and want to be part of premium dining experiences at West HQ, we’d love to hear from you.

APPLY NOW!

Are you a natural leader with a passion for customer service and hospitality?

Do you thrive in fast-paced, high-energy environments where no two days are the same? We’re looking for an experienced Supervisor to join one of our busiest and most dynamic hospitality outlets.

A little about the opportunity..

This high-volume outlet operates as a café and licensed bar, serving everything from hot drinks, cakes, and sandwiches to hot finger food and alcoholic beverages. It’s an environment that’s always buzzing, and we need a supervisor who can keep things running smoothly no matter how busy it gets.

Key Responsibilities:

• Lead and support a small, tight-knit team during peak service periods

• Delegate tasks effectively to ensure smooth and efficient service

• Provide hands-on training, coaching, and support to new team members

• Maintain high standards of food and beverage presentation and service

• Ensure compliance with all licensing and health & safety requirements

• Deliver exceptional customer service and handle customer concerns professionally

• Assist with stock control, ordering, and daily cash handling procedures

Our perfect fit

• Strong leadership and problem solving skills, with ability to motivate and inspire others
• Experience in a similar position or extensive F&B experience
• Excellent communication skills
• Passionate hospitality professional 
• Is hands-on, loves customer service and has a keen eye for detail
• Available to work weekdays & weekends on a rotating roster as per business needs
• Knowledgeable working with POS systems
• Well presented with strong attention to detail
• Experienced with maintaining records of stock levels and financial transactions, stock ordering, stocktaking
• RSA Competency Card

The Perks!

Not only will you be working at Sydney's leading landmark destination for entertainment, fitness, lifestyle & accommodation in the Western Sydney region, we would also like to provide you with:

• Free Gym Membership to the largest fitness facilities in Western Sydney, ONE55!
• Complimentary lunch or dinner
• Ongoing discounts on accommodation, restaurants and sport & recreation programs
• Access to our corporate health fund
• A 'sweet' Rewards & Recognition Program for all team members and GREAT staff offers!
• Unlimited career development and professional growth opportunities
  Free secure parking

APPLY NOW

The Food & Beverage team are currently recruiting for an experienced and passionate Team Leader to join our growing team.

This opportunity is open to internal applicants only.

• Complimentary meal in our catered staff room
• Uniform, parking and free gym membership
• Staff discounts and rewards & recognition program
• Award rates and penalties

A little about the opportunity..

Team Leaders will assist Food & Beverage Operations Managers to lead and train a passionate team in all areas of food & beverage operations and provide the highest level of customer service. You will also be tasked with driving and delivering exceptional guest satisfaction and overseeing daily operations whilst assisting in the management of wage costs, revenue and profitability of the various F&B outlets. You will be required to support the teams throughout the different outlets and plan, organise, schedule and allocate tasks and activities on a daily basis.

Our perfect fit

• Experience in leading a team
• Excellent communication skills
• Passionate hospitality professional 
• Is hands-on, loves customer service and has a keen eye for detail
• Available to work weekdays & weekends on a rotating roster as per business needs
• Knowledgeable working with POS systems
• Excited about supervising, training and leading future hospitality super stars
• Well presented with strong attention to detail
• Experienced with maintaining records of stock levels and financial transactions, stock ordering, stocktaking

APPLY NOW

At West HQ, We have an exciting opportunity for an experienced Functions & Events attendant to join our team.

As a Function & Events Attendant, you will be responsible for upholding the highest quality standards for the operations inside conference and events spaces. You will deliver a high-quality service experience that exceeds customer expectation though the following tasks:

• Providing high levels of customer service
• Providing relevant information to event attendees
• Serving food and drinks to attendees at the highest standard
• Welcoming guests to venue
• Setting up function rooms 
• Adhering to event safety standards
• Operating bars and barista duties
• Cleaning and clearing tables
• Taking orders and cash handling 

Our Perfect Fit:

We are looking for passionate hospitality professionals who knows what it takes to deliver elevated service and make any event memorable.  We are looking for candidates with:

• Experience in food service
• High level customer service skills
• Excellent verbal communication
• Strong attention to detail
• Initiative and flexibility with work and role
• Enjoy working as a team
• Excellent personal presentation
• Can do attitude
• Responsible Service of Alcohol (RSA) Competency Card
• Available to work days, nights and weekends

The Perks!

• Free Gym Membership to the largest fitness facilities in Western Sydney, ONE55!
• Complimentary Lunch or Dinner served up in our very own staff lounge;
• Ongoing discounts on accommodation, restaurants and sport & recreation programs;
• Let us celebrate your special day with a complimentary Gelatissimo Gelato on your Birthday;
• Recognition Program for all team members and GREAT staff offers!
• Unlimited career development and professional growth opportunities including training across other departments and roles at West HQ;
• Uniforms and secure parking

Apply Today!

At West HQ, we celebrate diversity. We have a broad range of roles that require varied experience, skills, and abilities however the one thing that we simply can't do without is passion for what you do and pride in how you do it!

About the Gaming Crew:

Our diverse, friendly and growing team are knowledgeable in all things gaming and know what it takes to provide customer service that is second to none. Our team are sociable, helpful and like to enjoy a laugh whilst clocking up some steps on our busy gaming floor.

The day-to-day:

Our Gaming Attendants provide the ultimate customer service experience across our gaming services (including TAB and Keno), ensuring the gaming floor is clean and well-presented and that our harm minimisation strategies are upheld through our compliance standards.  

Our perfect fit:

Someone who has a passion for delivering high quality service with a warm and naturally engaging personality. We are looking for someone who is helpful, outgoing and enjoys working within a team. Whilst holding and RSA and RCG Competency Card is essential, you don’t necessarily have to have previous gaming experience in order to be considered. Our supportive and knowledgeable team are here to help with on-the-job training.

As our Gaming floor is operational across days, nights and weekends, we are ideally looking for someone who is able to work across varying days and hours.  Expect to be on the go, walking and standing throughout your shift – which can last up to 10 hours (but don't worry, plenty of breaks to recharge!). If you're active, energetic, and love staying busy, this is the perfect role for you!

The Perks!

• Complimentary lunch or dinner
• Free Gym Membership to the largest fitness facilities in Western Sydney, ONE55!
• Discounts on accommodation, dining and sport & recreation programs
• TREAT yourself with our rewards and recognition program
• Sweet birthday treats and amazing staff offers!
• Free secure undercover parking
• 24/7 support with Access EAP
• Corporate rates with Medibank Private

Interested? Apply Now!

West HQ is seeking an experienced Infrastructure & Systems Engineer to architect, maintain, and enhance our mission‑critical ICT environment. This role is hands on, highly technical, and central to the stability, security, and performance of our infrastructure.

You’ll lead networking, server management, cloud services, security, and incident response across a high‑availability, multi‑venue environment. If you thrive solving complex engineering challenges and improving infrastructure environments end‑to‑end, we want to hear from you.

About the role:

• Design, support, and optimise network infrastructure (LAN, WAN, Wi‑Fi, VPN, routing, switching, firewalls).
• Administer Windows Server, Active Directory, Group Policy, virtualisation, and storage systems.
• Lead P1/P2 incident response and provide Level 3 engineering support.
• Manage patching, lifecycle upgrades, and infrastructure improvements.
• Maintain network and systems security, including vulnerability remediation.
• Deliver infrastructure projects from design through implementation.
• Work with vendors, carriers, and MSPs on complex technical resolutions.

About You:

• 5+ years in Network Engineering or Infrastructure Engineering roles.
• Advanced networking experience (Cisco/Meraki/Aruba or equivalent).
• Strong background in AD, Windows Server, virtualisation, and backup platforms.
• Proven experience leading major incidents.
• Excellent diagnostic, documentation, and communication abilities.
• Certifications (CCNA/CCNP/AZ‑104/MS‑500) are highly regarded.
• Certifications in a project management methodology i.e. Agile, PMP, PMBoK, Prince2.
• Full Australian Work Rights.

Why You’ll Love Working at West HQ

• Complimentary lunch daily and free gym membership.
• Diverse, fast-paced environment where no two days are the same.
• Exposure to a wide range of technologies and projects.
• Rewards and Recognition Program.
• Great staff discounts across the precinct.

To learn more about West HQ visit 

www.westhq.com.au

Are you experienced, reliable and trustworthy? Are you available to work a variety of shifts including days, nights, weekends and public holidays?

We are currently seeking an experienced Kitchen Hand/Steward to join our busy team at West HQ.

What does a Kitchen Hand do?

Our Kitchen Hands are responsible for maintaining the overall cleanliness and hygiene of all kitchen and related areas in a safe and efficient manner.

Duties could include:

• Washing kitchen equipment and dishes
• Maintaining a constant supply of clean materials
• Ensuring all kitchen areas are clean and hygienically maintained. Including mopping of floors and removing garbage
• Cleaning of wash-up areas
• Ensuring that kitchen cleanliness is of the highest standard
• Complying with safety work procedures (PPE) & WHS regulations
• Ensuring safe manual handling techniques at all times

Who's right for the job?

We are looking for an experienced Kitchen Hand/Steward who is available to work a variety of shifts which include over night shifts, late finishes and early starts. Applicants who have full availability to work will be well regarded. Someone who is able to cope with the duties of the role which will require you to repeatedly lift, bend, crouch, kneel, push, pull, and stand for extended periods of time.

What do you need to be considered?

• Availability across a 7-day roster including days, nights, weekends and public holidays
• Good manual handling skills
• Experience handling chemicals as well as knowledge of Material safety data sheet (MSDS)
• A helpful and friendly attitude
• Flexibility towards work and role
• Must have unlimited work rights in Australia (Citizen or Resident of Australia or New Zealand)

What we can offer you!

• A complimentary meal provided in our fully catered staff room for shifts over 5 hours
• Complimentary gym membership
• Discounted personal training sessions and learn to swim or gymnastics classes
• Discounted stays at Novotel Sydney West HQ
• Discounted corporate health fund
• Discounts across the business
• Free parking

Please submit your application to be considered for this position. Remember to indicate your hours of availability to work.

Apply Now!

We are seeking a skilled and disciplined Wok Chef to join the kitchen team at CHU Restaurant by China Doll within West HQ.

Chu Restaurant by China Doll is a distinguished dining destination inspired by the glamour of 1940s Shanghai, delivering a refined and immersive dining experience. The kitchen showcases a modern interpretation of Asian cuisine, drawing influence from China, Hong Kong, Japan, and Southeast Asia, with a strong focus on precision, consistency, and execution standards.

The Opportunity

This is a hands-on kitchen role responsible for delivering consistent, high-quality wok execution within a structured and fast-paced team environment.

You will take ownership of your section during service, ensuring all dishes are prepared and executed to exact standards while maintaining efficiency, timing, and kitchen flow.

You will play a key role in upholding the integrity of CHU’s culinary standards and contributing to a disciplined, high-performing kitchen team.

What You’ll Be Doing:

• Run and take full responsibility for the wok section during service
• Prepare and execute high-quality dishes with consistency and precision
• Maintain strict mise en place discipline and service readiness standards
• Ensure all dishes meet presentation, temperature, and seasoning standards before service
• Support smooth kitchen operations through strong communication and timing awareness
• Work collaboratively within a structured kitchen brigade
• Maintain compliance with food safety, hygiene, and WHS standards at all times
• Assist in maintaining stock control, prep organisation, and waste minimisation

What You'll Bring

• Minimum 3+ years’ experience as a Chef de Partie or Wok Chef in a premium or high-volume kitchen
• Strong wok skills with proven ability to execute Asian cuisine consistently under pressure
• Experience in premium dining or structured à la carte kitchens (highly regarded)
• Ability to independently run a section during service
• Strong understanding of mise en place, prep systems, and kitchen discipline
• Consistent focus on quality, timing, and execution standards
• Ability to remain calm and efficient during peak service periods
• Strong communication skills within a brigade kitchen environment
• Relevant culinary qualifications preferred
• Full Australian working rights and availability across nights, weekends, and peak service periods

Why You'll Love West HQ

• Access to a dynamic and diverse hospitality environment across multiple venues
• Complimentary meal provided in our fully catered staff room
• Complimentary gym membership
• Discounted learn to swim or gymnastics classes
• Discounted stays at Novotel Sydney West HQ
• Discounted corporate health fund
• Discounts across the business
• Ongoing training, support, and development opportunities
• Free parking and free uniform
• Recognition programs and team member benefits

Apply Now!

To learn more about West HQ visit

www.westhq.com.au

The Food & Beverage team are currently recruiting for experienced and passionate Team Leader to join the growing team!

• Complimentary meal in our catered staff room
• Uniform, parking and free gym membership
• Staff discounts and rewards & recognition program
• Award rates and penalties

A little about the opportunity..

Team Leaders will assist Food & Beverage Operations Managers to lead and train a passionate team in all areas of food & beverage operations and provide the highest level of customer service. You will also be tasked with driving and delivering exceptional guest satisfaction and overseeing daily operations whilst assisting in the management of wage costs, revenue and profitability of the various F&B outlets. You will be required to support the teams throughout the different outlets and plan, organise, schedule and allocate tasks and activities on a daily basis.

Our perfect fit

• Experience in leading a team
• Excellent communication skills
• Passionate hospitality professional 
• Is hands-on, loves customer service and has a keen eye for detail
• Available to work weekdays & weekends on a rotating roster as per business needs
• Knowledgeable working with POS systems
• Excited about supervising, training and leading future hospitality super stars
• Well presented with strong attention to detail
• Experienced with maintaining records of stock levels and financial transactions, stock ordering, stocktaking

APPLY NOW