Welcome to Expr3ss! Help Desk [Open: 8am to 6pm 7 Days a Week AEST/AEDST Sydney Time]

Please note that we are not the recruiters.

We regret that we are unable to advise about the progress of any Application.  We simply don't have that information. 

Most of our customers send an acknowledgment email as soon as you apply but you may only hear from them again if you are successful.

We are very sorry if you hear nothing further.  Please contact the employer via the contact details on their website https://westhq.com.au/.

Errors are extremely rare

Please remember that many hundreds of customers and thousands of Applicants are constantly and successfully using the West HQ Expr3ss! website and errors are fewer than 1 in 100,000.

We monitor every single Expr3ss! site constantly and will be aware of anything that might need attention within seconds.

95% of times, the answer you are seeking is already on our Help Pages.

Most requests for help we receive are as a result of web browser (e.g. Internet Explorer) or personal firewall security settings (or those of the network you are on).

So, especially if you cannot submit the Job Application form, please re-check... https://westhq.expr3ss.com/help/#applicationDifficulty

HelpDesk Request

To speed a resolution to your request, please give us all the information requested below.

  First Name

  Family Name

  Email Address [Required]

  Mobile Phone Number [Optional]

Please give us a full description of the help you need.

Tell us what you did and what happened as a result.  Please include the exact text of any error message (max 10,000 chars)